Director of Membership and Commercial Services
Join the most influential voice in pensions as our Director of Membership and Commercial Services and lead the people who convene the pensions industry, connect with our members, and champion commercial growth.
This new role brings together the PLSA’s Events, Marketing & Communications, Business Development and Membership Engagement teams. As we enter a new strategic cycle, the new directorate will deliver growth in membership, commercial income and communications impact.
This is your opportunity to shape strategy, strengthen engagement, and steer future success at the trade association at the heart of UK pensions.
YOUR RESPONSIBILITIES
- As a member of the PLSA Board and the leadership team, you will lead and develop the PLSA’s membership and commercial services and will contribute to the strategic development and delivery of the PLSA as a whole.
- Overall executive responsibility for the membership, business development, marketing, events and training activities.
- Develop and execute a strategy for the PLSA’s membership and commercial activities including the development of new income streams that anticipate developments in the pensions industry.
- Generation of income in excess of £8m a year from new and existing sources.
- Build and maintain effective relationships with the PLSA’s key commercial stakeholders, suppliers, sponsors, exhibitors and our members.
- Work closely with colleagues to ensure we offer excellent support and services to members on relevant issues, in a convenient way, and at the right time.
- Ensure we offer a range of valued and well-used membership services based on clear market and member intelligence that enhance the benefits of PLSA membership.
- Build strong links with PLSA’s members so that the PLSA are well-networked and able to influence the right people at the right time.
- Strategic alliances are developed that increase the take-up of PLSA’s membership and commercial activities and generally enhance the reach and reputation of the PLSA brand through leading marketing and communications.
- Represent PLSA at meetings and events, including meetings with senior officials, stakeholders and industry leaders.
- Provide advice on relevant issues to PLSA governance bodies and Chief Executive, as required.
- Keep abreast of key policy and market developments in order that they inform the development of the membership and commercial services.
Full job description
How To apply
To apply please send your CV and a covering letter explaining why you are suitable for the role to Angela Chapman, the HR Manager at the PLSA, at [email protected]. The deadline for applications is Friday 30th May 2025. If you require further information, please contact Angela Chapman at [email protected] to request a candidate pack.