FAQS for exhibitors for our digital conference

Annual Conference 2020 | 12-16 October | online

Exhibitor faqs

 

GENERAL INFORMATION

1. What is included in my exhibition stand package? 1. What is included in my exhibition stand package?

Bronze

Customisable booth

Two document uploads

Text, audio chat capability within the booth

Silver

Customisable booth

Preferential positioning of booth

5 document uploads

3 video uploads

Text, audio, video chat capability with the booth

Gold

Customisable booth

Preferential positioning of booth

Unlimited document upload

Unlimited video upload

Text, audio, video chat capability within the booth

Video meeting (up to five px) within the booth

 
If you require clarification on any of the above please contact ellie.halls@plsa.co.uk or  0207 601 1739.

2. What details do I need to provide for our promotional copy? 2. What details do I need to provide for our promotional copy?

Please provide a vector file of your logo in either EPS or AI file format or high res transparent png

  • Please supply a maximum of 100 words about your organisation
  • Please supply the contact details in the following format:
  • Email: (usually your sales contact):
  • Contact name: (usually your sales contact):
  • Job title:
  • Phone number:
  • Mobile number:
  • Twitter link:
  • LinkedIn link:
  • Facebook link:
  • Website URL:

The information supplied here will be used on the PLSA website.

3. What dates will I receive the attendee mailing data? 3. What dates will I receive the attendee mailing data?

Attendee lists, including email addresses, provided pre and post event, where permission has been granted to do so. These lists will be provided once pre-conference and once post-conference and will be sent to you on these dates: 2 October, 19 October

INFORMATION ABOUT THE DIGITAL EVENT

4. How does a digital exhibition stand work? 4. How does a digital exhibition stand work?

In the same way a physical stand does, without the sore feet. The stand can be customised with your brand and materials, and attendees will visit you to chat via text, audio or video call. Visitors to your stand can watch videos, add documents and presentations to their digital event bag.

5. How do I set up a digital exhibition stand? 5. How do I set up a digital exhibition stand?

Upon booking a confirmation email will be sent to you which will contain a link to access the event platform dashboard. From here you will be able to choose a stand configuration, upload content, including images, documents and videos. You are also able to choose colours that fit with your brand guidelines. You will also set up accounts for exhibition stand hosts / representatives from this dashboard.

The set up process follows a step by step guide. There is also a video tutorial available here. There is no need to construct the stand in one sitting, you can add elements and develop over a period of time from the comfort of your workspace.

Please contact Ellie Halls ellie.halls@plsa.co.uk or  0207 601 1739  if you have not received your confirmation letter with the link it or you have any questions regarding setting up your stand.

6. How do we network with delegates from our stand? 6. How do we network with delegates from our stand?

Within your exhibition stand, you can host group discussions and private one-to-one chats via text, video or audio calls. Please click here for a step-by-step guide on how networking works within a stand.

 

We’ve dedicated the afternoons to networking, though attendees can visit your stand at any time during the event. We recommend that you advertise the time at which you have stand representatives available to chat. Your stand representatives can invite attendees to chat via  from the attendee list which is viewable within the exhibition hall. Also consider having a thought leadership piece available for attendees to pick up from your stand.

7. How do delegates network peer-to peer? 7. How do delegates network peer-to peer?

We have a dedicated networking lounge for attendees to make connections with others.


Each attendee has a profile, you can access the profiles via the attendee tab. From there you’ll be able to see the full attendee list, and via the networking tab delegates can see who is online at that particular time. You can either message, audio or video call from this area.

8. What data can I capture data from my booth? 8. What data can I capture data from my booth?

  • Who visited and the frequency
  • How long they stayed
  • Which documents were viewed, downloaded and added to the conference bag, and by whom
  • Which videos were watched and by whom
  • Who clicked on the website and social links

 Plus, the live chats are recorded so you don’t need to take notes.


Lead reports for all attendees that visit your stand, both live and on-demand will be sent to you at the end of each live day and at the end the 30 days of on demand are up.

9. What if there are technical issues on the day? 9. What if there are technical issues on the day?

As always the PLSA team will be on hand to assist with any issues you encounter, in addition, the platform offers three forms of technical support; live chat, a dedicated telephone number for exhibitors and sponsors, plus an email address.

DELEGATE AND STAND PERSONNEL INFORMATION

10. How do I register my delegate? 10. How do I register my delegate?

Please email nikolina.hudi@plsa.co.uk with the attendees name, contact details (job title, email and phone number), their dietary requirements and if they are happy to share their details with our sponsors and exhibitors by 22 September.

11. How do I manage staffing my exhibition stand? 11. How do I manage staffing my exhibition stand?

Once you have booked your stand with us, you will be sent a confirmation email with all the logistical details, associated deadlines and a link to access the system to set up accounts for exhibition stand representatives. Please contact ellie.halls@plsa.co.uk if you have not received it.

12. What is the difference in access to the platform between a delegate and the staff that will represent the exhibition stand? 12. What is the difference in access to the platform between a delegate and the staff that will represent the exhibition stand?

Conference delegates have full access to the digital conference platform which includes:


Conference sessions
Exhibition hall
Networking opportunities
Live conference sessions and on demand session after they are streamed live
All event content available on the platform for 30 days post event


Exhibition stand representatives will only have access to the exhibition hall and be able to view the attendee list to requires chats with delegates.

13. Can I transfer the delegate registration to other colleagues? 13. Can I transfer the delegate registration to other colleagues?

Registrations are not transferable between colleagues. They may be awarded to representatives from your organisation only. This cannot be applied to guests or anyone outside of the exhibiting organisation.

14. How many exhibition stand representatives should I have on my stand? 14. How many exhibition stand representatives should I have on my stand?

It has been suggested that a maximum of five stand representatives would be applicable for an event for approx. 3,000. It is not necessary to commit to this many.

15. Can we buy additional passes and what is the cost? 15. Can we buy additional passes and what is the cost?

You can purchase additional delegate passes via the website this

16. How do I log on to the event? 16. How do I log on to the event?

 

You will be sent a confirmation email with your log on details and joining instructions a week before the event.

key info


DATEs and times

Mon 12 Oct: 09:00–14:00
Tues 13 Oct: 09:00–13:30
Weds 14 Oct: 09:00–12:30
Thurs 15 Oct: 09:00–13:00
Fri 16 Oct: 09:00–12:30

LOCATION

Online conference

FEES

Fund members: FREE
Business members: £995
Non-member pension scheme: £495
Non-member service provider: £1,995
All prices stated exclude VAT

CPD

Up to 7 hours CPD under the PMI CPD Scheme. The event may qualify for CPD hours under other schemes.

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