Pensions and Lifetime Savings Association > Events > Conferences > Annual Conference > Exhibitors and Sponsors > Information for exhibitors and sponsors > Exhibitor FAQs
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Annual Conference 2022 | 12-13 October | LIVERPOOL

Exhibitor FAQs

GENERAL INFORMATION

1. HOW DO I PAY? 1. HOW DO I PAY?

Invoicing will be dealt with separately by our accounts department. If you have any queries regarding invoicing please contact [email protected] or   0207 601 1730.

 

2. WHAT IS INCLUDED IN MY EXHIBITION STAND PACKAGE? 2. WHAT IS INCLUDED IN MY EXHIBITION STAND PACKAGE?

  • Shell scheme stands come fitted with a basic electrics package (1x 500w electric socket and 2 x 120w spotlights), white foamex, carpet and curved name board.
  • Shell scheme plus stands come with a basic electrics package (1x 500w electric socket and 2 x 120w spotlights), full graphic clad walls (exhibitor to provide print ready artwork), furniture package (comprising of 1 x high table, and 2 x high stools), carpet and curved illuminated name board.
  • Space only stands come unfitted (floor space only) and must meet the build requirements set out in the exhibition technical manual.

If you require clarification on any of the above please contact Naomi Hoad on   0207 601 1739 or [email protected]

3. WHAT DETAILS DO I NEED TO PROVIDE FOR OUR PROMOTIONAL COPY? 3. WHAT DETAILS DO I NEED TO PROVIDE FOR OUR PROMOTIONAL COPY?

  • Please provide a vector file of your logo in either EPS or AI file format or high res transparent png
  • Please supply a maximum of 100 words about your organisation
  • Please supply the contact details in the following format:
  • Email: (usually your sales contact):
  • Contact name: (usually your sales contact):
  • Job title:
  • Phone number:
  • Mobile number:
  • Twitter link:
  • LinkedIn link: (if applicable)
  • Facebook link: (if applicable)
  • Website URL: (if applicable)

The information supplied here will be used on the PLSA website

4. WHAT DATES WILL I RECEIVE THE DELEGATE MAILING DATA? 4. WHAT DATES WILL I RECEIVE THE DELEGATE MAILING DATA?

Delegate lists will be sent, twice pre-conference and once post conference. Data will include name, organisation, job title and email address of delegates who have given their permission to share their data with you. This is in accordance with GDPR regulations.

  • 14 September, 28 September, 14 October (Post event)

5. WHEN WILL I RECEIVE THE TECHNICAL MANUAL? 5. WHEN WILL I RECEIVE THE TECHNICAL MANUAL?

An exhibition technical manual will be issued in July. The manual provides you with the build guidelines and full logistics information required to organise your exhibition stand. Please ensure you read the information carefully and adhere to the stipulated deadline dates. If you require any detail in advance please contact naomi.hoad@plsa.co.uk.

6. WHEN WILL I RECEIVE FINAL INFORMATION ABOUT THE EVENT? 6. WHEN WILL I RECEIVE FINAL INFORMATION ABOUT THE EVENT?

As an exhibitor you will receive all the information in order to make your final preparations for the conference two weeks before the event, 28 September

7. WHEN WILL I RECEIVE THE FINAL DELEGATE LIST? 7. WHEN WILL I RECEIVE THE FINAL DELEGATE LIST?

The final delegate list will be sent to you on Friday 14 October

8. HOW DO I USE THE APP TO SCAN DELEGATE BADGES? 8. HOW DO I USE THE APP TO SCAN DELEGATE BADGES?

Please refer to the Swapcard guide which will show you how to scan, store and download the details of all delegates that visit your stand during the conference.

Click here to visit the guide

DELEGATE INFORMATION

9. HOW DO I REGISTER MY DELEGATES? 9. HOW DO I REGISTER MY DELEGATES?

Your exhibition package includes a number of registrations proportionate to the size of stand that you booked. In order to capture important delegate details, we ask that the delegate register themselves to capture important information. Please contact [email protected] if you need more information.
 
Delegates have the opportunity to upgrade their pass to include the Conference Dinner which takes place on Thursday 13 October. The cost of this is £150 (+ VAT) and can be added on to their booking during the registration process. 

 

 

10. WHY DON'T WE HAVE STAND PERSONAL PASSES ASSOCIATED WITH THE BOOKING? 10. WHY DON'T WE HAVE STAND PERSONAL PASSES ASSOCIATED WITH THE BOOKING?

The decision was taken to increase the number of delegate passes associated with an exhibition stand booking and remove stand personnel passes. We want everyone on-site to benefit from the networking and learning opportunities that the conference sessions, networking opportunities, and conference app provide. By making every area of the event accessible we hope that we’re helping attendees make the most of their time at the event.

The historic stand personnel pass was intended for people managing stands and scheduling back of house or those on site to perform catering or entertainment duties. These passes can still be arranged on a case by case basis via [email protected]

For those that want to make the most of the networking and learning opportunities that the conference provides you may arrange further delegate passes for your team at a discounted rate; please contact a[email protected]

11. CAN I TRANSFER THE DELEGATE REGISTRATION TO OTHER COLLEAGUES? 11. CAN I TRANSFER THE DELEGATE REGISTRATION TO OTHER COLLEAGUES?

Registrations are not transferable between colleagues. They may be awarded to representatives from your organisation only. This cannot be applied to guests or anyone outside of the exhibiting organisation.

12. CAN I BUY ADDITIONAL DELEGATE PASSES AND WHAT IS THE COST? 12. CAN I BUY ADDITIONAL DELEGATE PASSES AND WHAT IS THE COST?

As an exhibitor you may purchase an unlimited number of additional passes at a discounted rate. Please contact [email protected] to arrange this.

 

13. DELEGATE REGISTRATION – HOW DO OUR DELEGATES GET INTO THE CONFERENCE? 13. DELEGATE REGISTRATION – HOW DO OUR DELEGATES GET INTO THE CONFERENCE?

Your delegates will be sent specific delegate joining instructions including how to collect their badge on-site two weeks before the event.

14. HOW DO I ORGANISE MY EXHIBITION STAND? 14. HOW DO I ORGANISE MY EXHIBITION STAND?

Everything you need to know about your stand and how to organise it is available in the Exhibition technical manual

15. HOW DO I SET UP MY INTERACTIVE PROFILE FOR THE CONFERENCE APP? 15. HOW DO I SET UP MY INTERACTIVE PROFILE FOR THE CONFERENCE APP?

Click here to visit the Swapcard set up guide for exhibitors

16. HOW DO I TRACK AND RECORD WHO HAS VISITED MY EXHIBITION STAND? 16. HOW DO I TRACK AND RECORD WHO HAS VISITED MY EXHIBITION STAND?

Click here to visit the badge scanning guide.

EXHIBITION BUILD & Breakdown HOURS


build

Space only stands:
Monday 10 October 08:00 – 20:00

Shell scheme and shell scheme plus stands:
Tuesday 11 October 08:00 – 18:00

Breakdown

Thursday 13 October
17:00 – 22:00