Dashboards Standards Consultation: PLSA response
The PLSA welcomes the continued clarity and progress towards creating an ecosystem for pensions dashboards, that the PDP’s standards create.
When responding to the Consultation on the Standards, we had user understanding front of mind, but we were also cognisant of overall user experience, security and technical achievability of the proposed standards. The PLSA has consistently asked for extensive user testing in respect of understandability, and we believe this should still happen and feed into the standards.
We also expect iterations of the standards to take place, but we would like a balance to be struck between what is necessary and not overburdening pension schemes and providers with too much change too often.