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This webinar explores delivering transformative service improvement through administration transitions.
Pension Basics is in two parts: Session 1 - Getting to know the UK pensions system (11:00 - 12:00). Session 2 - Understanding the outcomes, this will take place in the afternoon on this date (14:00 - 15:00). The sessions are offered through our virtual training platform and together they explore, for example, the key principles of UK pensions, their characteristics and finances, the organisations that monitor them and where to go to get more information.The sessions are offered through our virtual training platform using an internet connection. You will need video and audio access to do this training. If you work in an open plan office you may want to use head phones.