Live web streaming

If you don't have the time and resources to be in Liverpool at our Annual Conference & Exhibition you can still view certain sessions live from the event. 

It's free and simple to register 
We'll send you an email a couple of days before to access the live conference sessions

Whether you watch in the office or at home, the following sessions are available online. 

Wednesday 17 october

13:35 - 14:15 plenary 2

KNOWING YOUR CUSTOMER

Scheme members are not always as engaged as our industry would hope. What can we learn from consumer-facing organisations who engage with their customers as a matter of survival? What are some of the fundamental idiosyncrasies of consumer behaviour, and how can our industry use them to our members’ benefit? 

Elisabeth Costa, Director of Consumers, Economic Growth and Energy, The Behavioural Insights Team

Blair Turnbull, MD, UK & International Digital & Retail Direct, Aviva
Chaired by Richard Butcher, Chair, PLSA  
 

16:00 - 16:45 plenary 4

HITTING THE TARGET: A VISION FOR RETIREMENT INCOME ADEQUACY

The PLSA’s latest policy work focuses on helping people save enough and make the right decisions at retirement. What is the role of our industry in raising the quality and value of schemes?  Where do retirement income targets, fintech, enhanced guidance and housing wealth fit into the retirement picture?

Emma Douglas, Chair, PLSA Policy Board Chaired by Helen Dean, Chief Executive Officer, NEST

thursday 18 october

09:00 - 09:45 plenary 5

IS THE CURRENT PENSIONS REGULATORY FRAMEWORK FIT FOR PURPOSE?

The two regulators tasked with protecting the nation’s workplace pensions system discuss their evolving joint strategy, as well as what has been learned from recent scheme collapses. What happens when the FCA’s honest, fair and effective joins forces with TPR’s clearer, quicker and tougher?

David Geale, Director of Policy, Financial Conduct Authority Lesley Titcomb, Chief Executive, The Pensions Regulator
Chaired by: Emma Douglas, Chair, PLSA Policy Board  
 

09:55 - 10:45 pension vision stream session 1

2025: A PENSIONS ODYSSEY

Journey into the future to understand what may be in store for schemes.  How will this year’s DWP announcements impact tomorrow’s retirees? What is ahead for the DB and DC landscapes following consolidation? How will CDC be part of the picture?  How will this impact on how investment strategies have evolved?

Matthew Arends, Partner, Aon Sion Cole, Senior Partner & Head of European Distribution, Aon
Daniela Silcock, Head of Policy Research, Pensions Policy Institute Chaired by: Tiffany Tsang, Policy Lead: LGPS and DB, PLSA

11:30 - 12:05 dc stream session 2

CAN ACTIVE INVESTMENT STEWARDSHIP IMPROVE OUTCOMES FOR DC MEMBERS?

As long-term holders of assets across the world, schemes can influence companies to create shareholder value and improve outcomes for members. What role do corporate engagement and active stewardship play in improving returns and reducing risks for DC members? Can good stewardship help increase members’ engagement with their retirement savings?

Kaisie Rayner, Senior Manager, Responsible Investment & Fund Development, Investment Strategy & Execution, Scottish Widows Robert Walker, EMEA Head of Asset Stewardship, State Street Global Advisors
Anne-Marie Williams, Investor Engagement Manager, ShareAction Chaired by: Caroline Escott, Policy Lead: Investment and Stewardship, PLSA

12:15 - 13:00 plenary 6

OUTLOOK FROM WESTMINSTER

The pensions minister discusses the latest thinking from the DWP on the UK’s pensions industry, including the potential for collective defined contribution, the possibility that trustees will have a legal imperative to consider ESG issues, and his ideas for a midlife MOT to encourage saving and retirement planning. 

Guy Opperman MP, Pensions Minister Chaired by: Emma Douglas, Chair, PLSA Policy Board

14:15 - 15:05 saver engagement stream session 3

THREE STEPS TO BETTER ENGAGEMENT – SIMPLER STATEMENTS, TARGETS AND THE PENSIONS DASHBOARD

Of the many initiatives to transform the way people engage with their pension savings, these three stand out from the crowd. But how do they fit together, what difference will they actually make for savers and what are the challenges for schemes in making it all happen?

Yvonne Braun, Director of Policy, Long-Term Savings and Protection,
Association of British Insurers
Guy Opperman MP, Pensions Minister

Nigel Peaple, Director of Policy & Research, PLSA

Ruston Smith, Chair, Tesco Pension Fund; Chair, Advisory Board, Smart Pension
Chaired by: Francois Barker, PLSA DC Council  
 

15:15 - 15:50 db stream session 4

SETTING A PPF STANDARD FOR ASSURANCE, SERVICE AND TECHNOLOGY

Widely credited with leading the DVLA’s successful digital and business transformation, the new head of the PPF discusses his ideas on increasing the organisation’s use of digital technology to aid scheme members, as well as his ideas on the current state of the UK’s DB pensions.

Oliver Morley, Chief Executive, Pension Protection Fund Chaired by: Joe Dabrowski, Head of DB, LGPS, CG and Standards, PLSA

16:35 - 17:20 plenary 7

db CHANGES?

The UK’s defined benefit schemes are in a transformative period, with buyouts and consolidation becoming more popular and innovative models taking shape. The regulator is clarifying its position as well. What does the future of DB look like? How must schemes evolve to prepare for the future? 

 Sue Applegarth, Chief Executive, SAUL Trustee Company

David Fairs, Executive Director for Regulatory Policy, Analysis and Advice, The Pensions Regulator

Adam Saron, Chief Executive Officer, Clara Pensions Luke Webster, Co-Founder and Chief Executive Officer, The Pension SuperFund
Chaired by: Chris Hogg, Chief Executive, National Grid Pension Trustees  
 

friday 19 october

09:30 - 10:15 plenary 9

FREEDOM OF CHOICE - TODAY AND TOMORROW

Pensions freedom has led to record withdrawals, but is there more to it than savers simply taking cash? We hear the latest intelligence from the frontline of pensions freedom and get an insight into how consumer demand and the products available might develop in the future.

Brian Henderson, Partner, Head of Consulting, Mercer Tom McPhail, Head of Retirement Policy, Hargreaves Lansdown
Chaired by Richard Butcher, Chair, PLSA  
 

11:45 - 12:20 plenary 11

A FAIR DEAL ACROSS THE GENERATIONS

The Intergenerational Commission’s ground breaking report analysed the UK’s specific issues with regard to the economic prospects of different generations, along with policy suggestions to tackle its most pressing findings. What needs to change for pensions to be part of the solution for intergenerational inequality?  How can this be achieved?

Rt Hon Lord David Willetts, Executive Chair, Resolution Foundation

Chaired by Nigel Peaple, Director of Policy & Research, PLSA