Zurich place independent customer advocates in key positions of influence within our business and uniquely has an Independent Governance Committee that is fully independent.
To ensure we understand what is important to customers and that our workplace proposition delivers this, we commissioned comprehensive research which demonstrated that customers want providers to nudge them to do the things that will help them achieve good pension outcomes.
Consequently, we consider digital and non-digital customer engagement to be vital. We deliver this by proactively communicating with customers, employers and advisers on a wide range of issues, which encourage action(s) and improves customer outcomes.
Contact: Andy Seed
Job Title: Corporate Distribution Manager – Strategic Partnerships
Address: 70 Mark Lane, London, EC34 7NQ
Tel: 07875 398 703