Exhibitors FAQs

Invoicing will be dealt with separately by our accounts department. If you have any queries regarding invoicing please [email protected] or  020 7601 1730.

• Shell scheme stands come fitted with a basic electrics package (1x 500w electric socket and 2 x 120w spotlights), white vinyl walling, carpet and curved illuminated name board.
• Shell scheme plus stands come with a basic electrics package (1x 500w electric socket and 2 x 120w spotlights), full graphic clad walls (exhibitor to provide print ready artwork), furniture package (comprising of 1 x high table and 2 x high stools), carpet and curved illuminated name board.
• Space only stands come unfitted (floor space only) and must meet the build requirements set out in the exhibition technical manual.

• Please provide a vector file of your logo in either EPS or AI file format or high res transparent png
• Please supply a maximum of 100 words about your organisation
• Please supply the contact details in the following format:
• Contact name: (this is usually your sales contact)
•  Job title:
• Address:
•  Tel:
• Mobile:
• Email:
• 2nd email address: (if applicable)
• Website:
• 2nd website: (if applicable)
• LinkedIn: (if applicable)
• Twitter URL: (if applicable)
• Facebook: (if applicable)

The information supplied here will be used on the PLSA website and in the conference app.

Delegate lists will be sent alongside mailing data, twice pre-conference and once post conference. Data will include name, organisation, job title and email address of delegates who have given their permission to share their data with you. This is in accordance with GDPR regulations.

7 February , 28 February.

A full list of delegates (name and company only) will be sent to you with your joining instructions two weeks before the event.

The most up to date delegate list (name and company only) will be sent along with your joining instructions two weeks before the event.  The list will also be updated one week prior to the conference, which you can access from the link provided in the joining instructions.

As an exhibitor you will receive all the information in order to make your final preparations for the conference two weeks before the event.

Please [email protected] with the delegate’s name, contact details (job title, email and phone number), their dietary requirements and if they are happy to share their details with our sponsors and exhibitors by 31 January.

Stand managers will receive instructions on how to log in to the exhibitor portal. This will be sent via email and will be sent from [email protected] in January. Please check your junk folder if you haven’t received it. Unfortunately only one email address per company can give you access to the portal. If you need to change email addresses please [email protected]. The deadline to receive registrations is 7 February.

Please note stand personnel do not have access to conference sessions.

Delegate registrations include: admission to all conference sessions, including official networking events, the exhibition and catering throughout the event. Stand personnel do not have access to conference sessions but their registration includes everything else that a delegate is entitled to.

Registrations are not transferable between colleagues. They may be awarded to representatives from your organisation only. This cannot be applied to guests or anyone outside of the exhibiting organisation.

Stand personnel tickets are not transferable between colleagues. However you should have enough stand personnel allocated to you in your package to cover the entire event.  If you have any queries regarding the number of tickets you have been allocated please [email protected].

You will need to register any person working on your stand during show open hours.  If you feel you need additional passes for this purpose then please [email protected]. Please note that ALL staff working on your exhibition stand need to be registered otherwise they will not be able to gain entry to the exhibition hall.

As an exhibitor you are entitled to unlimited further registrations at a 50% discount rate this will cost £1,532.50 + VAT per person. Please [email protected] to book.

 It is not possible to buy additional stand personnel passes.

Your delegates will be sent specific delegate joining instructions including how to collect their badge on-site two weeks before the event.