Exhibitor FAQs
Previous page

GENERAL INFORMATION

1. How do I pay? 1. How do I pay?

Invoicing will be dealt with separately by our accounts department. If you have any queries regarding invoicing please Rashmi.Vekaria@plsa.co.uk or  020 7601 1730.

2. What is included in my exhibition stand package? 2. What is included in my exhibition stand package?

  • Shell scheme stands come fitted with a basic electrics package (1x 500w electric socket and 2 x 120w spotlights), white vinyl walling, carpet and curved illuminated name board.
  • Shell scheme plus stands come with a basic electrics package (1x 500w electric socket and 2 x 120w spotlights), full graphic clad walls (exhibitor to provide print ready artwork), furniture package (comprising of 1 x high table and 2 x high stools), carpet and curved illuminated name board.
  • Space only stands come unfitted (floor space only) and must meet the build requirements set out in the exhibition technical manual.

3. What details do I need to provide for our promotional copy? 3. What details do I need to provide for our promotional copy?

  • Please provide a vector file of your logo in either EPS or AI file format or high res transparent png
  • Please supply a maximum of 100 words about your organisation
  • Please supply the contact details in the following format:
  • Contact name: (this is usually your sales contact)
  •  Job title:
  • Address:
  •  Tel:
  • Mobile:
  • Email:
  • 2nd email address: (if applicable)
  • Website:
  • 2nd website: (if applicable)
  • LinkedIn: (if applicable)
  • Twitter URL: (if applicable)
  • Facebook: (if applicable)

The information supplied here will be used on the PLSA website and in the conference app.

4. What dates will I receive the delegate mailing data? 4. What dates will I receive the delegate mailing data?

Delegate lists will be sent alongside mailing data, twice pre-conference and once post conference. Data will include name, organisation, job title and email address of delegates who have given their permission to share their data with you. This is in accordance with GDPR regulations.

7 February , 28 February.

A full list of delegates (name and company only) will be sent to you with your joining instructions two weeks before the event.

5. When will I receive the final delegate list? 5. When will I receive the final delegate list?

The most up to date delegate list (name and company only) will be sent along with your joining instructions two weeks before the event.  The list will also be updated one week prior to the conference, which you can access from the link provided in the joining instructions.

6. When will I receive final information about the event? 6. When will I receive final information about the event?

As an exhibitor you will receive all the information in order to make your final preparations for the conference two weeks before the event.

delegate and stand personnel information

7. How do I register my delegates? 7. How do I register my delegates?

Please nikolina.hudi@plsa.co.uk with the delegate’s name, contact details (job title, email and phone number), their dietary requirements and if they are happy to share their details with our sponsors and exhibitors by 31 January.

8. How can I register my stand personnel? 8. How can I register my stand personnel?

Stand managers will receive instructions on how to log in to the exhibitor portal. This will be sent via email and will be sent from nikolina.hudi@plsa.co.uk in January. Please check your junk folder if you haven’t received it. Unfortunately only one email address per company can give you access to the portal. If you need to change email addresses please nikolina.hudi@plsa.co.uk. The deadline to receive registrations is 7 February.

Please note stand personnel do not have access to conference sessions.

9. What is the difference between a delegate and stand personnel pass? 9. What is the difference between a delegate and stand personnel pass?

Delegate registrations include: admission to all conference sessions, including official networking events, the exhibition and catering throughout the event. Stand personnel do not have access to conference sessions but their registration includes everything else that a delegate is entitled to.

10. Can I transfer the delegate registration to other colleagues? 10. Can I transfer the delegate registration to other colleagues?

Registrations are not transferable between colleagues. They may be awarded to representatives from your organisation only. This cannot be applied to guests or anyone outside of the exhibiting organisation.

11. Can I swap stand personnel tickets between colleagues? 11. Can I swap stand personnel tickets between colleagues?

Stand personnel tickets are not transferable between colleagues. However you should have enough stand personnel allocated to you in your package to cover the entire event.  If you have any queries regarding the number of tickets you have been allocated please nikolina.hudi@plsa.co.uk.

12. If we have entertainment staff do we need to register them? 12. If we have entertainment staff do we need to register them?

You will need to register any person working on your stand during show open hours.  If you feel you need additional passes for this purpose then please Nikolina.hudi@plsa.co.uk. Please note that ALL staff working on your exhibition stand need to be registered otherwise they will not be able to gain entry to the exhibition hall.

13. Can I buy additional delegate passes and stand personnel tickets and what is the cost? 13. Can I buy additional delegate passes and stand personnel tickets and what is the cost?

As an exhibitor you are entitled to unlimited further registrations at a 50% discount rate this will cost £1,532.50 + VAT per person. Please Nikolina.hudi@plsa.co.uk to book.

 It is not possible to buy additional stand personnel passes.

14. Delegate registration – how do our delegates get into the conference? 14. Delegate registration – how do our delegates get into the conference?

Your delegates will be sent specific delegate joining instructions including how to collect their badge on-site two weeks before the event.


15. Stand personnel registration – how do our stand personnel get into the conference? 15. Stand personnel registration – how do our stand personnel get into the conference?

Your registered stand personnel will receive specific joining instructions including how to collect their badge on-site one week before the event.