Theses guides are designed to help you use the CTI templates and tools.
Investor’s ‘How To’ Guide
This document provides guidance for investors on how to use CTI templates and tools. It contains a step by step guide, an explanation of the data investors can expect to receive, and how this relates to value for money.
Investor’s Glossary of Terms
This document provides definitions of the fields within the User Summary and it provides illustrative examples of typical content.
ACCOUNT TEMPLATE Glossary of terms
This document provides guidance for asset managers on how to complete the Main Account Template.
Investor’s Private Equity Glossary of Terms
This document provides definitions of the fields within the Private Equity Sub-template and it provides illustrative examples of typical content.
Q. What costs are covered by the CTI templates?
A. The CTI framework provides a suite of open-access templates which provide a standardised way for asset managers to report costs and charges to investors (asset owners).
The templates cover costs which draw down directly on the value of the funds of the asset owners. This includes
direct costs (costs which can be invoiced) and indirect costs (implicit costs that are reflected in a reduced net performance figure). Costs that are borne by the manager or service provider are not included in the templates.
Further details of definitions of the fields of costs are in the templates and guidance.
Q. What are the CTI’s expectations on timing of take-up?
A. We expect trustees and advisors to engage with their managers about obtaining information immediately.
We expect managers to be able to report against the published templates by no later than their scheme’s reporting year end – whether that is December 2019 or April 2020.
We will review take-up, by investors and managers, following the end of the April 2020 reporting period. If it’s below what we expect, we’ll talk to the FCA and TPR (and other market participants) about how we can increase it.
Q. Will the CTI hold any cost and charges data?
A. The CTI does not gather or hold cost data. The cost and charges information gathered through the templates is reported directly to investors (or via third party information services or consultants).
Q. Is the intention for the CTI approach to be adopted by the industry as a whole?
A. Yes, although this will take some time. The CTI depends on strong engagement by investors, asset managers and intermediaries.
Many asset managers who manage public funds, are already signatories to the LGPS Transparency Code and they will therefore be transferring to the CTI templates in due course.
Q. What skills and knowledge do investors need to use the CTI framework?
A. The CTI framework is designed to sit alongside existing regulatory requirements and, therefore, investors should be well equipped to use the this information to help discharge their duties. An important part of what investors do is consider the value for money of the asset management services they make use of. Having access to readily-available and standardised costs and charges information will help them assess this. The CTI provides guidance on the tools they create and there is already guidance and advice available in the market for investors.
Q. How does it interact with LGPS Code of Transparency?
A. Existing Code signatories will be encouraged to make use of the new templates as soon as possible but will have a transition period of up to 12 months to ensure they can adapt systems without interrupting the current flows of data. New signatories, including those property and private markets managers who can take advantage of the new templates will be expected to use them immediately.
Q. Does this framework extend to retail consumers and should charges information be passed on to savers?
A. The CTI framework is aimed at institutional investors and the information is not likely to be of direct interest to retail consumers. It may be appropriate, however, to include summaries of some of the information in member communications or publications such as a Chair's statement.
Q. What is a machine readable template?
A. This is a format that a computer can understand and use to automate data reporting.
Q. Can I share/publish the cost information I receive from my manager?
A. You must discuss with your manager what, if any, information it may be appropriate to share or publish.
Q. What should I do with the information I receive from my manager?
A. The Investor's 'How To' Guide sets out a number of steps to make best use of the information, including in relation to wider value for money assessment. You can also discuss with your adviser how best to make use of information.
Q. Who completes the main Account Template?
A. Asset managers or relevant service providers.
Q. Who completes the User Summary?
A. Generally, you or your adviser can use the information provided in the other templates to create User Summaries.
Q. How long will it take my asset manager to complete the template once requested?
A. Discuss the timelines with your service providers to understand what a reasonable expectation is in your circumstances. This will highly depend on the processes, procedures and technology that your asset manager has. Some managers may be able to provide the information very quickly after you have requested it. Other asset managers may want to undertake additional data checking, be dependent on third party data providers or any number of other complexities.
Q. How long do I have to complete the template for my client, following receipt?
A. Timelines should be agreed between the client and provider in advance. If your firm is adapting systems to complete the templates you should notify your client as soon as possible and seek to provide relevant information on a best endeavours basis.
Q. How do I provide feedback on the templates?
A. Please contact Samuel.Condry@plsa.co.uk in the first instance.
Q. Which template is for which asset class?
A. The Account Template covers listed asset classes, including pooled property. The Private Equity template covers closed-ended private equity funds.
Further templates covering other asset classes are in development.
Q. What will the information look like when I receive it from my manager?
A. You should discuss format in advance with your manager, and your adviser or third-party information provider if you have one. An illustration of how the information could be provided is available in the User Summary, which can be downloaded from the CTI website.
Q. Why can I not see everyone else's costs? Where is the central database?
A. The CTI does not currently collect or retain cost or charges data itself - it is intended only to facilitate information requests and the collection of data from asset managers according to an industry standard. However, you may wish to speak to third party information providers who may offer data presented at aggregate level and/or benchmarking against other service providers.
Q. Does the framework cover DC?
A. The CTI framework is intended to be compatible with any regulatory or governance structure for all institutional investors, as it focuses on the costs and charges of investment and not on the structure of the management/governance.
Q. If my manager/service provider uses the machine readable format, what will I receive from them?
A. The machine readable format of the main Account Template is available to make it easier for firms to provide data in a way which is compatible with their systems and also to allow computers to easily extract and process the information. Your asset manager should be able to provide this data to your adviser or information provider in a way which can be easily translated into a readily-understandable (e.g. visual) format. Alternatively, you or your asset manager may be able to map this information directly into a format similar to the User Summary (available on the CTI website).
Q. How does the CTI relate to the IDWG and the draft templates it published?
A. The FCA released the IDWG’s final report in November 2018, which included draft reporting templates. This set the conceptual framework for what information investors need and what information asset managers should provide.
The CTI has had the responsibility since then to operationalise this. It has overseen a significant process of testing and development, including a pilot which was concluded in March 2019. Further details of the background to CTI are available on the website.
Q. What will the CTI Board do next?
A. The CTI Board will keep the templates and the reporting process under a process of review and continual improvement. This will include extending the framework to cover new areas.
It is also the Board’s responsibility to promote the CTI amongst the pensions industry and to monitor take-up.