Head of PLSA Academy & PINNACLE, PLSA
Since joining the Pensions and Lifetime Savings Association in January 2004 Frances has been involved in a number of key initiatives concentrating on learning and development for pension practitioners and trustees. Since 2013 Frances has been responsible for the Pensions and Lifetime Savings Association Academy, the Association’s training and education services which offer a wide range of training, education and professional development for pension industry participants. In February 2017 Frances also became responsible for PINNACLE, the Association’s service offering tailored solutions.
During her career in pensions Frances has worked in pensions’ administration in Local Government, as a Pensions Officer for a trade union, as a Pension Administration Manager for the Civil Service and as a technical research consultant. Frances is a Fellow of both the PMI and TPAS, and holds a Certificate in Training Practice.